Frequently asked questions.
What services do you provide?
We offer a range of services, including companionship, assistance with daily activities, medication reminders, light housekeeping, meal preparation, and transportation to appointments.
How do you match caregivers with seniors?
Our matching process involves considering the unique needs and preferences of each senior. We carefully match caregivers based on skills, experience, and compatibility to ensure a positive and comfortable relationship.
Are your caregivers trained and qualified?
Yes, all our caregivers undergo thorough background checks and are trained to ensure they are qualified to provide the highest level of companionship.
Can I customize the care plan according to my loved one's needs?
Absolutely. We work closely with you and your loved one to create a personalized care plan that addresses specific needs, preferences, and any health considerations.
How do you handle communication between caregivers, seniors, and family members?
We encourage open communication. Caregivers provide regular updates on the senior's well-being, and we have channels for family members to communicate any concerns or requests.
What is the process for assessing the senior's needs?
We conduct an initial assessment, over the phone and in person, to understand the senior's requirements, medical history, lifestyle, and preferences. This helps us tailor our services accordingly. We offer this assessement at no cost or obligation.
How flexible are your services?
We understand that needs may change, so our services are flexible. We can adjust the care plan as required and accommodate changes in schedule or level of assistance.
Do you provide respite care for family caregivers?
Yes, we offer respite care to give family caregivers a break. Whether it's a few hours a day or longer periods, we can provide support and ensure the well-being of your loved one.
What safety measures are in place for seniors receiving care at home?
We prioritize the safety of our clients. Our caregivers are trained to identify and address potential safety risks, and we have protocols in place to handle emergencies.
What are the costs associated with your services?
Our pricing is based on the level of care needed and the specific services requested. We can provide a detailed breakdown after the initial assessment.